The IT Service Management Forum


Gå ikke glipp av itSMF konferansen 2016, 12.-14. april på Gardermoen - meld deg på nå!

Les blogginnlegg av Carlos Casanova som har både foredrag og workshop på årets konferanse! Blogginnlegg: CMDB – The Ageing Silver Bullet

Dagen før konferansen 12. april har vi flere spennende pre-conference workshops:
•    How to use CMDB without any ITSM tools, Piia Karvonen, Senior Consultant, Symfoni Nordics
•    Building av effective communication plan for your ITSM improvement effort, Karen Ferris, Directo, Macanta Consulting 
•    Cyber security exposed – 28 days to respond, John Wallhoff, Management consultant, Scillani Information AB
•    Manage multi-supplier environment, Kevin Holland
•    IT4IT from startup to enterprise: An emergence model, Charles Betz, Principal Digital Management Academy
•    Ocean’s 99™ – Cyber Security and Resilience, Paul Wilkinson, Gamingworks
•    From Current to Desired State: Bridging the gap with Configuration Management, Carlos Casanova,  K2 Solutions Group INC.
•    Cybersecurity success for the ITSM Professional,  Robert Stroud, CGEIT, CRISC Principal Analyst, I&O Forrester Research
•    VoiceWorks, Simone Jo Moore, Service Management Professional, Senior Consultant & Trainer
•    Use Lean to achieve significant improvements, and learn how to identify and remove the most common barriers, Reni Friis, Bluehat APS
•    Develop problem solving skills using LEGO Mindstorms Education, Thomas Fejfer sim4people and CFNpeople. Supported by Stefan Brahmer, Kepner Tregoe

Les mer:
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