Call for Paper - Tell me more, tell me more!

Invitation to speak at the itSMF conference Norway 

Clarion Hotel Oslo Airport – March 12-13 2014 

The ITIL framework is a treasure chest of documented good practice for managing IT services. Today it is the most recognized approach to IT service management. The central element is the alignment between business and IT. ITIL also references other standards, methods and frameworks. The question is: How can we gain the most from it all? There are a lot of useful lessons to be learned here.

At the ITSMF conference 2014 we focus on this – to learn from each other. With the title «ITIL – Tell me more, tell me more» we challenge you all- both to be curious and to seek knowledge. We also challenge you to share your experiences, both achievements and failures.

Tell me more, tell me more…

• About how IT services can leverage business value
• About what IT service staff cares most about
• About how IT strategy and ITSM processes supports your business
• About the importance of good processes in a sourcing situation
• About measuring goals and value realization
• About everyday heroes, for good and for bad
• About the interface between development, release and operations
• About how ITIL can be used together with complementary frameworks
• About continuous service improvement with LEAN, Six Sigma and LEAN IT
• About people, knowledge, change and management of organizational change
• About organizational maturity with CMMI and ITIL
• About anything else within the range of IT service management...

Would you like to speak to an audience?

We want speakers who can share their knowledge and practical experience related to IT service management (How did you get started, with what did you succeed, what mistakes taught you the most?). We especially seek the important user stories. Our participants don’t just look for success stories, but also the stories of failures and what we can learn from them. Send us your suggestions today!

At the conference we will host keynotes, parallel tracks and workshops for:

• Beginners in ITIL and IT service management
• Those who want to learn from other’s experience
• The ones who want more depth of knowledge and inspiration
• Executives and leaders from IT

Target audience is:

• CIOs, leaders and decision makers from all levels
• ITIL managers
• Quality managers, IT project managers and IT security managers
• Business leaders and key personnel who interface with IT
• IT-personnel in organizations delivering internal and external IT services
• Everyone with an interest in IT Service management

Do you want to speak on Scandinavia’s leading IT service management conference? We want to hear from you! 

Please E-mail silje.endsjo@itsmf.no with the following information:

• Presentation of speaker
  Contact information for speaker (Address, E-mail, and phone)
• Speech title
• Speech level (Basic, intermediate or expert ITIL knowledge)
• Short description (50-100 words), max speech time 40 minutes including Q and A

Please note: Papers must be received within Sept 16th 2013. The conference committee reserves the right to pick the papers they best deem fitting to the overall program. 

Speakers can participate at the conference at a reduced price. Conference with full board from March 12-13th and reception dinner NOK 3700,- An extra night from March 11-12th is NOK 1600.- including breakfast (+ 25%VAT).

Contact: Silje Endsjø, phone +47 22 36 48 94 
E-post: silje.endsjo@itsmf.no