Debora Shockness, Associate Director, Service Management, Visiting Nurse Service of New York

Debora is a senior Information Technology professional, with broad-based experience and exceptional understanding of business strategies and work processes. Debora has close to 30 years in IT, leading multidisciplinary teams in implementation of innovative solutions that empower users to optimize technology and improve speed and quality of end user support services. Debora has dedicated the last 12 years in IT healthcare, leading the initiative to employ service management within IT.