Dave van Herpen
Dave van Herpen is an ITSM practitioner, coach and speaker in the field of application management, service integration & management, sourcing and DevOps. Dave supports organizations in optimizing their IT services and processes, using Lean and Agile principles and instruments. Dave has several certifications in Lean, Agile (Scrum: CSM, CSPO), Kanban, ITIL, ASL, BiSL, ISO20000 en SAFe (SPC).