Gå ikke glipp av itSMF konferansen 2016, 12.-14. april på Gardermoen - meld deg på nå!
Les blogginnlegg av Carlos Casanova som har både foredrag og workshop på årets konferanse! Blogginnlegg: CMDB – The Ageing Silver Bullet
Dagen før konferansen 12. april har vi flere spennende pre-conference workshops:
• How to use CMDB without any ITSM tools, Piia Karvonen, Senior Consultant, Symfoni Nordics
• Building av effective communication plan for your ITSM improvement effort, Karen Ferris, Directo, Macanta Consulting
• Cyber security exposed – 28 days to respond, John Wallhoff, Management consultant, Scillani Information AB
• Manage multi-supplier environment, Kevin Holland
• IT4IT from startup to enterprise: An emergence model, Charles Betz, Principal Digital Management Academy
• Ocean’s 99™ – Cyber Security and Resilience, Paul Wilkinson, Gamingworks
• From Current to Desired State: Bridging the gap with Configuration Management, Carlos Casanova, K2 Solutions Group INC.
• Cybersecurity success for the ITSM Professional, Robert Stroud, CGEIT, CRISC Principal Analyst, I&O Forrester Research
• VoiceWorks, Simone Jo Moore, Service Management Professional, Senior Consultant & Trainer
• Use Lean to achieve significant improvements, and learn how to identify and remove the most common barriers, Reni Friis, Bluehat APS
• Develop problem solving skills using LEGO Mindstorms Education, Thomas Fejfer sim4people and CFNpeople. Supported by Stefan Brahmer, Kepner Tregoe
Les mer:
Program og påmelding